CHOOSING AN AGENCY / A BUYER’S CHECKLIST
Choosing a website agency in Kyneton or the Macedon Ranges? Give each provider the same brief, then compare the things that will matter when the site is yours.
This page is published by Hanging Rock Digital, a website provider. It is not an independent agency ranking or a claim that our studio is better at every kind of project.
COMPARE / 01
A Shopify store, a local trade website and a membership platform call for different experience. Start with the main customer action, then ask for relevant examples and a clear explanation of the provider’s role in each one.
COMPARE / 02
Compare design, development, content, software, hosting and future updates. Confirm tax treatment and exclusions. A lower starting price and a lower whole-project cost are not necessarily the same thing.
COMPARE / 03
Ask who controls the domain, accounts and content, and what can move with you if you leave. Request a plain-language explanation of any platform dependency, subscription or ongoing licence.
COMPARE / 04
Open the examples yourself. Read the main service page. Find the important information. Try the enquiry journey. Ask which devices and interactions are included in the project’s testing.
COMPARE / 05
Ask for the timeframe and method behind any claimed result. Distinguish client work from concepts and demonstrations. A well-designed website does not need a made-up revenue figure to be worth considering.
COMPARE / 06
Know who tests enquiries, how problems are reported and what ongoing care includes. Agree the response expectations, limits and handover process before the work begins.
Describe your business, your customers, the current problem and the main action you want the website to support. Include your budget range, preferred timing and any systems it needs to connect to. A clear brief gives the conversation somewhere useful to start.
Read the full guide to choosing a website agency, or see our published packages.